Shipping Policy

Last updated: March 2026

We ship all orders with care to ensure your handmade products arrive safely. Here is everything you need to know about our shipping process.

1. Processing Time

Orders are processed within 2–4 business days. During busy seasons or promotional periods, processing may take up to 5 business days. You will receive a confirmation email once your order has shipped.

2. International Shipping

We currently ship to select countries in Southeast Asia. International shipping typically takes 7–14 business days depending on the destination. International customers are responsible for any customs duties or import taxes.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight. We work with trusted carriers to offer the best rates while ensuring safe delivery.

4. Order Tracking

A tracking number will be provided via email once your order ships. You can use this number to track your package through the carrier's website.

5. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at hello@amazinghaniko.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

6. Address Accuracy

Please ensure your shipping address is correct when placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer. Address changes after an order has shipped may not be possible.